PRIVACY POLICY
Respecting the provisions of current legislation, https://www.mascotas-clinic.es/ (hereinafter also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.
Laws incorporated into this privacy policy
This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. In particular, it complies with the following regulations:
Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Royal Decree 1720/2007, of 21 December, approving the implementing regulations of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSI-CE).
Organic Law 3/2018 of 5 December (LOPDGDD).
Identity of the controller of personal data
The data controller of the personal data collected on https://mascotas-clinic.es is ANTONIO CANDELA BELLOD MASCOTAS CLINIC S.L.U with Tax ID: B16891855 (hereinafter, data controller). The contact details are as follows:
Address: Calle OBISPO ROCAMORA, N.6, BAJO ORIHUELA, 03300, ALICANTE.
Contact email: info@mascotas.clinic
Phone: 965022470
Principle of lawfulness, fairness and transparency: User consent will be required at all times following full and transparent information on the purposes for which the personal data are collected.
Purpose limitation principle: Personal data will be collected for specified, explicit and legitimate purposes.
Data minimisation principle: The personal data collected will be only those strictly necessary for the purposes for which they are processed.
Accuracy principle: Personal data must be accurate and always up to date.
Storage limitation principle: Personal data will be kept in such a way that allows identification of the User for no longer than necessary for the purposes of the processing.
Integrity and confidentiality principle: Personal data will be processed in a manner that ensures their security and confidentiality.
Accountability principle: The Data Controller shall be responsible for ensuring that the above principles are complied with.
Categories of personal data
The categories of data processed on https://www.mascotas-clinic.es/ are solely identifying data. Under no circumstances are special categories of personal data processed as defined in Article 9 of the GDPR.
Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. https://www.mascotas-clinic.es/ undertakes to obtain the explicit and verifiable consent of the User for the processing of their personal data for one or more specific purposes.
The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as simple as giving it. As a general rule, the withdrawal of consent shall not affect the use of the Website. Where the User is required or able to provide data via forms to make enquiries, request information or for matters relating to the Website’s content, they will be informed if the completion of any of these forms is mandatory due to it being essential for the proper development of the operation carried out.
Purposes of the processing for which the personal data are intended
Personal data is collected and managed by https://www.mascotas-clinic.es/ in order to facilitate, expedite and fulfil the commitments established between the Website and the User or the maintenance of the relationship established in the forms filled in by the latter or to respond to a request or query.
Likewise, the data may be used for commercial, personalisation, operational and statistical purposes, and activities related to the corporate purpose of https://www.mascotas-clinic.es/, as well as for data extraction, storage and marketing studies to tailor the offered Content to the User, and to improve the quality, operation and browsing of the Website.
At the time personal data is obtained, the User will be informed of the specific purpose(s) of the processing for which the personal data are intended; in other words, the use(s) to which the collected information will be put.
Retention periods for personal data
Personal data will be retained only for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: The time necessary to fulfil the contracted activities, or until the User requests its deletion.
At the time the personal data is obtained, the User will be informed about the period during which the personal data will be retained or, when that is not possible, the criteria used to determine this period.
Recipients of personal data
User personal data will not be shared with third parties.
In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.
Personal data of minors
In accordance with Articles 8 of the GDPR and 13 of the RDLOPD, only those over the age of 14 may lawfully give their consent for the processing of their personal data by https://www.mascotas-clinic.es/. In the case of a minor under the age of 14, the consent of parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.
Confidentiality and security of personal data
https://www.mascotas-clinic.es/ is committed to adopting the necessary technical and organisational measures, according to the appropriate level of security for the risk of the data collected, to ensure the security of personal data and to prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.
However, because https://www.mascotas-clinic.es/ cannot guarantee the impregnability of the internet or the complete absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay if a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is understood to mean a breach of security leading to the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored or otherwise processed, or unauthorised access to or disclosure of such data.
Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by their employees, associates, and any person to whom they make the information accessible.
Rights deriving from the processing of personal data
The User has the following rights over https://www.mascotas-clinic.es/ and may therefore exercise them against the Data Controller as recognised in the GDPR:
Right of access: The User has the right to obtain confirmation of whether https://www.mascotas-clinic.es/ is processing their personal data and, if so, to obtain information about their specific personal data and the processing that https://www.mascotas-clinic.es/ has carried out or will carry out, as well as, among other things, the available information on the origin of such data and the recipients of the communications made or planned.
Right to rectification: The User has the right to have their personal data amended if it is found to be inaccurate or, in view of the purposes of the processing, incomplete.
Right to erasure (“the right to be forgotten”): The User has the right, provided that current legislation does not state otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User withdraws consent and there is no other legal basis for processing; the User objects to the processing and there is no other legitimate reason to continue; the data has been unlawfully processed; the data must be erased to comply with a legal obligation; or the data has been obtained from a direct offer of information society services to a child under the age of 14. In addition to erasing the data, the Data Controller, considering available technology and the cost of its implementation, must take reasonable steps to inform other controllers processing the personal data of the data subject’s request to erase any links to that data.
Right to restriction of processing: The User has the right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User requires it to make claims; and when the User has objected to processing.
Right to data portability: Where processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format and to transmit it to another data controller. Where technically feasible, the Data Controller shall directly transmit the data to that other controller.
Right to object: The User has the right to object to the processing of their personal data by https://www.mascotas-clinic.es/.
Right not to be subject to a decision based solely on automated processing, including profiling: The User has the right not to be subject to an individualised decision based solely on automated processing of their personal data, including profiling, unless otherwise provided for by law.
Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR – https://www.mascotas-clinic.es/”, specifying:
Full name of the User and a copy of the ID document. Where representation is accepted, it will also be necessary to identify the person representing the User in the same manner, as well as the document accrediting representation. A photocopy of the ID document may be replaced by any other legally valid means that proves identity.
Request with specific reasons or information to which access is sought.
Address for notification purposes.
Date and signature of the applicant.
Any document accrediting the request being made.
This request and any other attached document may be sent to the following email address: info@mascotas.clinic
Complaints to the supervisory authority
In the event that the User believes there is a problem or violation of the applicable regulations in the way their personal data is being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, particularly in the state where they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.aepd.es).
The User must have read and agreed to the terms regarding the protection of personal data contained in this Privacy and Cookies Policy and must accept the processing of their personal data so that the Data Controller may proceed with it in the manner, during the periods and for the purposes stated. The use of the Website will imply the acceptance of this Privacy and Cookies Policy.
https://www.mascotas-clinic.es/ reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or due to a change in legislation, jurisprudence or doctrine of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookies Policy will be explicitly notified to the User.
This Privacy and Cookies Policy was updated on 16 June 2022 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).